FAQ Page

How do I access my video?

Please see our short video on how to see a video once you have created an account and made a purchase

How to access your videos

When will my video access expire?

The videos are set without expiry dates, so you can revisit them as often as you like!

I have forgotten my password.

Just click on the password reset button to create a new one

I have forgotten my email address.

You can create a new account with a new email address, but any videos already purchased would be in your original account and would not transfer over. You can contact us to see if we can retrieve your original account.

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